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Terms of Service

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  • 18 diciembre, 2017
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Terms of usage – RDPWindows.com

This policy represents the Terms of Service in its entirety and will be applicable to all your transactions as a ‘Customer’ with ‘RDPWindows.com’ as a whole. This policy supersedes any oral promises made by RDPWindows or its staff. If you as a customer have reached an agreement with any of RDPWindows official representatives, please make sure they are provided in writing; else they will not be considered valid.

Please read these terms of service in entirety and carefully before you sign up for any of our service(s). By signing up for any of our service(s) you expressly imply that you are bound by the terms listed herein.

General Definitions:
‘We’, ‘Us’, ‘Provider’, ‘Company’ or ‘RDPWindows’ represent RDPWindows.com. ‘You’, ‘Your’, ‘Client’, ‘Customer’ and ‘Member’ represent a person or entity who buys services from us.

Banned Activities:
The following activities are banned for use on all our servers and may not be run by any customer(s) unless there is a written permission from us to do so. These activities are banned since they are either illegal / harmful / malicious / increase server loads.

  • Any VPN
  • Any kind of IRC Bots
  • Mining tools
  • Proxy Servers / Websites
  • DDoS / DoS / Brute Force tools
  • Any kind of E-mail spamming tools like AMS or TurboMaiiler
  • Hosting of Game Servers
  • Hacking / Cracking / Carding
  • Mail Bombers
  • Any type of sniffers
  • IP Spoofers
  • Port Scanners
  • Telnet or SSH Access Scripts
  • All versions of UBB (Ultimate Bulletin Boards)
  • Fake Login Pages
  • Streaming Services
  • Resource hogging softwares which takes CPU more than 25%

Spam Policy:
Customers may not use our services for spamming activities / sending unsolicited emails / requests. If found doing so, we have the right to terminate customer account without any prior notification and no refund would be issued. RDPWindows.com may ask the customer to prove that the user being e-mailed has opted-in to the mailing list.

Resource Usage Policy:
Bandwidth Usage: All servers / accounts are provided with unmetered bandwidth limits as per the plans selected. Customers are requested to use these wisely. We reserve the right to review / amend / downgrade / upgrade / modify this allocation any time if we feel that this is affecting the server / network performance.

Memory Usage: We reserve the right to monitor the memory (RAM / Processor) performance of our servers at all the time. Ideal memory usage would be less than 1% of the server resources. We reserve the right to suspend services (temporarily or permanently) if we find that high memory consumption is affecting network performance.

Content Storage and Backup Policy:
All the contents stored on our server(s) by the customer(s) are at the sole risk of customer(s) and RDPWindows.com does not have any liability towards keeping the backups of such content. It is the responsibility of the customer to take regular backups of the content stored on the server(s).

Account Set Up:
Remote Desktop Accounts: Remote Desktop accounts are usually created within 1-24 hours of confirmation of payment; you can confirm this with our sales team before / after placing an order since it may get delayed at times due to server availability. If we anticipate a delay of more than 24 hours in delivering your accounts, we will pro-actively intimate you about it.